Terms of Service

1. The service

Veldis is online software for managing projects and tasks: projects split into milestones, tasks with owners and due dates, subtasks and checklists, list, board and calendar views, simple dependencies, workload per person, comments and files, project templates, email notifications, and roles and access per project. We provide access to the service by subscription, as described on our website and in your order.

We may improve or change the service over time. We will not materially reduce the core functions of your subscription during a paid term without telling you in advance.

2. Orders

A subscription starts when we confirm an order with you in writing (by email or a signed order form). The order sets out the plan, the subscription term, the number of users or other scope, and the subscription fees. If an order conflicts with these terms, the order prevails for that subscription.

3. Accounts

• You are responsible for the people you invite to your workspace and for what they do in it.
• Each user keeps their sign-in details confidential and uses their own account.
• Tell us promptly at contact@veldis.app if you believe an account has been accessed without permission.

4. Fees

Subscription fees are as set out in your order, for the term set out in your order. Fees exclude applicable taxes unless the order says otherwise. If fees remain outstanding after we have reminded you in writing, we may suspend access to the service until the matter is resolved, after giving you at least ten days’ notice.

5. Term and renewal

Each subscription runs for the term stated in the order. Unless your order says otherwise, it renews for a term of the same length unless either party gives notice of non-renewal before the end of the current term. Any change to fees on renewal will be communicated to you before the renewal date.

6. Cancellation and termination

You can cancel at any time before your next renewal; the subscription then ends at the end of the current term. Details are in our Cancellation Policy. Either party may terminate a subscription on written notice if the other party materially breaches these terms and does not remedy the breach within thirty days of being told about it.

7. Your data

You keep all rights to the content you and your users put into Veldis (“Customer Data”). You grant us the rights we need to host, process and display Customer Data in order to provide the service to you. We process personal data contained in Customer Data on your behalf, under the Data Processing Agreement, which forms part of these terms.

You can ask us for an export of your Customer Data at any time during the subscription and for thirty days after it ends. After that period we delete Customer Data as described in the Data Processing Agreement.

8. Acceptable use

You agree to use the service in line with our Acceptable Use Policy. We may suspend access that puts the service, other customers or third parties at risk, and we will tell you why.

9. Availability and support

We work to keep the service available and to schedule maintenance at times that limit disruption, but we do not promise uninterrupted access. Support is provided by email at contact@veldis.app and by phone at +1 435 264 1827.

10. Intellectual property

The service, its software and its design belong to Veldis LLC. A subscription gives you a non-exclusive, non-transferable right to use the service for your internal business purposes during the term. If you send us suggestions, we may use them without obligation to you.

11. Confidentiality

Each party keeps the other’s non-public information confidential and uses it only to perform this agreement.

12. Warranties

We will provide the service with reasonable skill and care. Except as stated in these terms, the service is provided “as is”, and to the extent permitted by law we disclaim implied warranties, including merchantability and fitness for a particular purpose.

13. Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill. Each party’s total liability arising out of this agreement in any twelve-month period is limited to the subscription fees paid or payable by you for the service in that period. These limits do not apply to your obligation to pay fees due, or to liability that cannot be limited by law.

14. Changes to these terms

We may update these terms. We will post the new version on this page and, for material changes, notify the workspace owner by email at least thirty days before they apply. Changes apply to your subscription from its next renewal unless you agree otherwise.

15. Governing law

These terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules. Disputes will be brought exclusively in the state and federal courts located in Utah County, Utah, and each party consents to their jurisdiction.

16. Contact

Veldis LLC, 1099 South 1100 West, Lehi, UT 84043, USA. Email contact@veldis.app, phone +1 435 264 1827.